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The
Josie King story shows clearly that the quality assurance plan failed,
so this module became about quality improvement instead. Quality improvement is the framework used to systematically improve care.
Quality improvement seeks to standardize processes and structure to
reduce variation, achieve predictable results, and improve outcomes for
patients, healthcare systems, and organizations.As
you have worked through this exercise in Root Cause Analysis of the
Fatal Medical Error Scenario, you have been thinking about the
importance of not only setting standards or requirements, but also
adhering to them.
Josie king story on you tube
Reflect your thoughts on the Quality improvement/Q Assurance process and their ramifications for nursing practice
