PROBLEM The manufacturing facility where you work employs three data-entry opera

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PROBLEM
The manufacturing facility where you work employs three data-entry
operators who work full-time keyboarding production, personnel, and inventory
data into a computer. This data is then sent via secure Internet connection to
the headquarters minicomputer, where it becomes part of the corporate database
for financial, production, and personnel management.
Last year, one of the operators was absent from work for two weeks
for a condition diagnosed as carpal tunnel syndrome, a neuromuscular disorder
of the tendons and tissue in the wrists caused by repeated hand motions. Her
symptoms included a dull ache in the wrist and excruciating pain in the
shoulder and neck. Her doctor treated her with anti-inflammatory medicine and a
cortisone injection, and she has had no further problems. However, just last
week a second data-entry operator experienced similar symptoms; her doctor
diagnosed her ailment as “repeated-motion illness,” or repetitive stress injury
(RSI).
Because the company anticipates further automation in the future,
with more data-entry operators to be hired, your boss has asked you to gather
additional information on this condition. Once the extent of the problem is
known, she wants you to make any appropriate recommendations regarding the work
environment—posture, furniture, work habits, rest breaks, and the like —that
will alleviate this problem.
PROCESS
Compose a few paragraphs describing how you solved this problem. In
narrative form, provide information such as the following:
1) The problem
statement and subproblems for your report
2) How you
gathered the needed secondary data
3) How you
evaluated the quality and relevance of any data you collected from online
searching
4) How you decided
whether to use a direct or an indirect organizational plan
5) The degree of
formality you decided to use
6) Factors you
used to determine whether to include any visual aids
PRODUCT
Compose your report, following the five steps in the writing
process (planning, drafting, revising, formatting, and proofreading). It should
be 1-2 types pages long (roughly 500-1,000 words).

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